Quality - Ramón Chozas

ISO 9001 Certification

Adopting a quality management system is a strategic decision for any organization. Therefore, in order to develop, implement and enhance a quality management system the company uses the ISO 9001 standard, which is the international quality management standard applicable to any kind of organization. This international standard is based on 8 key best management principles:

  • Customer focus and satisfaction.
  • Leadership.
  • Involvement of people.
  • Process approach.
  • System approach to management.
  • Continuous improvement.
  • Mutually beneficial supplier relationships.
  • Factual approach to decision making.

What are the benefits of implementing ISO 9001?

Below are some of the major benefits of implementing a quality management system that is ISO 9001 certified:

  • Increasing product and service quality.
  • Enhancing customer satisfaction.
  • Increasing productivity and cost reduction.
  • Standardization of processes and operations to ensure the maximum possible effectiveness.
  • Enhanced company image, opening of new markets, increased competitiveness.
  • Highly qualified personnel thanks to the identification of their training needs and actual training.

It is very important to obtain and maintain quality management system certifications because they help us to maintain our focus on continuous improvement, to accommodate new markets and technologies, to keep up-todate and to maintain our competitive edge over other organizations and foreign markets, which always demand process, product and service excellence.

Quality - Ramón Chozas